Privacy Policy

1. Introduction & Overview

Welcome to TGQ Enterprise Car Buffing & Detailing ("we," "our," or "us"). We are committed to protecting your privacy and providing a secure, transparent experience for all visitors to our website.

Based in Jamaica, TGQ Enterprise specializes in vehicle care services, including detailing, ceramic coating, buffing & polishing, and ambient light installation.

This Privacy Policy explains how we collect, use, and protect your information when you browse our website, request quotes, reach out via email or telephone, subscribe to our newsletter, or visit our social media profiles.

2. Information We Collect

We only collect information that is necessary to communicate with you and provide our services. The scope of information we collect is strictly limited to the following:

• Quote Inquiries & Service Requests: When you submit our online quote forms, we collect your name, email address, telephone number, and vehicle details (such as make, model, year, and requested services) so that our team can prepare an accurate estimate.
• Direct Inquiries & Emails: When you email us directly at tgq.enterprise@gmail.com or call (876) 589-1730, we retain your contact details and message history to provide prompt customer service.
• Newsletter Subscriptions (Future/Optional): If you choose to subscribe to our newsletter via our website forms, we collect your email address to share periodic company updates, detailing advice, and promotional offers. You may opt-out or unsubscribe at any time.
• Browsing & Content Access: You can read through all of our service pages, vehicle galleries, and blog articles completely free of charge without providing any personal data. Standard non-identifying technical logs (such as browser type, operating system, and pages viewed) may be recorded for performance and security purposes.

3. How We Use Your Information

We use the information we collect solely for legitimate business purposes, including:

• Providing customized quotes, pricing, and scheduling automotive detailing appointments.
• Responding to questions and following up on service requests submitted through our contact forms.
• Delivering newsletter updates and service announcements to individuals who have subscribed.
• Maintaining the stability, safety, and operational performance of our web pages.

4. Social Media & External Links

Our website features direct links to our official social media and review pages:

• Instagram: https://www.instagram.com/tgqenterprise/
• Google Reviews: https://g.page/r/CZn-sXa4PRaHECE/review

Please be aware that third-party platforms (such as Meta/Instagram and Google) maintain their own independent privacy practices and terms of service. We encourage you to review their respective privacy policies when visiting those platforms.

5. Data Protection & No Selling of Personal Information

Your trust is paramount to our business. We adhere to the following privacy commitments:

• No Selling of Data: We do not sell, rent, trade, or monetize your personal contact information to any third parties, advertisers, or data brokers.
• Confidentiality: Your contact information is accessible only to authorized personnel at TGQ Enterprise who need it to answer your inquiries and deliver your services.
• Data Retention: We retain your contact details only as long as necessary to maintain our client relationship and fulfill requested services.

6. Your Rights & Choices

You have full control over your personal information:

• Review or Update: You can contact us at any time to verify, update, or correct the contact information you have shared with us.
• Deletion: You may request that we delete your contact details and message history from our records.
• Unsubscribe: If you receive newsletter emails from us, you can opt-out at any time by clicking the unsubscribe link or sending a brief request to our email.

7. Contact Us Regarding Your Privacy

If you have any questions, comments, or requests regarding this Privacy Policy or how your information is handled, please reach out to us via:

• Email: tgq.enterprise@gmail.com
• Telephone: (876) 589-1730